Fantastic customer service! Got an amazing deal on a new camaro and didn’t stay all day like a regular dealership would have you. Special shout out to Mike Babin (sales) and Alex Castro (finance) for excellent service, for helping me after the sale and so much more. I would recommend to buy your next Chevy here!
Perry Payne was very decent and transparent to me and my mother while purchasing a certified pre owned chevy truck.
Worked with Yousef Mahmoud on buying a Chevy Malibu. He was knowledgeable, professional and spot on. There were no undisclosed fees or surprises when signing. I would recommend working with Mr. Mahmoud. We were very pleased with our experience. Thank You!
Purchased a pre-owned vehicle (BMW) right before New Years with Salesperson Zach Rogers. The whole buying experience was a BREEZE. Zach was professional, great customer service, excellent communication and overall I cannot recommend it enough! Thank you!
Great experience Jan 8 2021 in the service department. Service advisor Darcie and especially Service Director Jim were terrific to work with and provided excellent customer care and concern
Service manager Justin Blasko went absolutely out of his way to make sure I was taken care of ON NEW YEARS EVE!! I was blown away by his professionalism and attention to customer service. Please See Justin at Schumacher Chevrolet Northlake. He will get you right!!!! A++++
This is a great place, the people are amazing and the comershal when they say come and join the family is what you feel like you do. I had a bad experience at Roger Dean where they could not be bothered to speak with me. Mo and Alex at Schumacer sat and worked with me over the course of a week and a half. Were professional, and did an amazing job. I ended up with a 2020 chevy equinox that had been a loaner that I love :). I would 1000% recommend you come here and ask for Mo, and Alex good guys, ...
I really appreciate Darcie Bennett for all her help. She is great at multitasking and getting things done. She got me in as soon as possible and out. The mechanics that worked on my 2020 Camero did a great job fixing all the problems. I just wish that they could of washed my car before I picked it up. But im just happy my car is fixed. Thank you Schumacher Chevrolet. What a great team!
I recently had an appointment for routine maintenance at this location. I arrived 15 minutes early and there was a mix-up with my car a d subsequently I was never checked in, however thank Goodness for Ralph Faustin who quickly became my saving grace. I returned the following day and I was taken care of immediately!!! He and Wilson Lubertine went over and beyond to ensure my happiness. These gentlemen made an ugly situation a nice one. Again, Thank you Ralph Faustin for a job Well Done!!
My wife and I brought our first family vehicle and first Chevy from Mike Castro and all I can say is WOW! The best customer service I’ve ever experienced at a dealership I’m just blown away! He goes and have went above and beyond to keep his word and get us in a Tahoe that we love. We don’t have the best credit and not $12k to put down on a 2021, but the amazing job Alex Castro did in the financing department made our dreams still come true on getting certified Chevy Tahoe! The Castro brothers!! Thank ...
Great service experience as always. Doesn't matter if it is a minor or major service. Nick listens carefully and gets the job done timely. And, I always get my car back clean.
Ben took care of me on my 2500 HD! Great deal and fantastic service. He answered all my questions and fully educated me on my new truck!
Logan took excellent care of me and worked very hard to get me into the vehicle I wanted. He was knowledgeable and transparent with me throughout the whole process. I highly recommend dealing with him if you’re looking to get into a new vehicle.
Excellent service,nice people, beautiful waiting area.
Service Department is exceptional! Nick helped me with a warranty issue on my Colorado ZR2. He was super on top of things, communicated through the process and my truck was ready before promised. Thank you Schumacher Chevrolt Service for a great customer service experience!
Had a great experience buying a new truck from Ben S. And the Schumacher team. Very knowledgeable about the vehicles they are selling which unfortunately can be rare. The whole experience was so easy and fast I couldn’t ask for a better dealership. Will continue with them for service and new purchases without thinking twice. Thanks again.
Nick’s customer service is top notch. He is prompt to respond to any inquiries and willing to listen and assist you. When bringing your car for service, Nick Jensen is your guy .
Nick is great in service, thank you!!
Very. Happy with my visit Monday Apr13,20, to have my car checked & oil change . Very appreciative with my meeting with Jesse Solari Service Advisor. Questions answered & great advice given . A real pleasure to work with him. - Jose Gabriel Santos
Making a selection and choosing a vehicle the most pleasant experience possible when car shopping. Friendly, polite and courteous customer service is part of the dealership atmosphere, where the staff is genuinely interested in pleasing the customer.
Service department is great start to finish. Very organized system today especially considering the circumstances everyone is currently dealing with. Glad to see safe practices in place and friendly customer service! Very much appreciate their service.
Great job as always, by Nick and crew
Service as always, following schedule and good customer service, Thank you Jessie!!!.
Duramax water pump, take it to the dealership n forget about it, 350,000 miles n running strong! #chevy4life
Very professional and courteous...great experience.
We have always been very happy and pleased with the people that help us. They do everything right and in a good timely manner. Thankyou very much!
Very satisfied with their customer service Schumacher stepped up and fixed two problems that I was unaware of my Suburban 2017 is running better than it ever has very satisfied. If it wasn't for their service writer Wilson making me aware of my problem I never would have known until it was too late stuck on the side of the road. Thanks again will always bring my Chevrolet to Schumacher.
Thank you Jesse for getting me in today and fixing my signal issue. Thanks to all of the team members for making it a pleasant experience!
Cesar was wonder to work with
Service advisor Justin Blasko was knowledgeable and friendly. Good experience
Jay Rutenberg is my service manager.He always does a great job.He follows through on my vehicle when it’s in for service ,and keeps me updated from start to finish. Jay is a great asset to Schumacher Chevrolet. I always have a good expierence at this dealership.
Best car buying experience I have ever had.
Had an appointment, got right in, 5 minute wait for a shuttle to work, finished in time, shuttle picked me up as scheduled, my truck was ready and waiting when I got there. Who could ask for more? Kudos to Nick Jensen my Service Guy!
I was able to set an appointment in a timely manner. The appointment with Rob took place and service was completed quickly and as promised.
Mike Castro and Jeff Abelha are five Star all the way. Quick and easy purchase and great value for trade in.
Always great experience at Schumacher. Tom is my service advisor and take cares of my truck every time I go. I recommend Schumacher lake park for car shopping and services
The service engineer skipped lunch after Jay explained we had a dire family emergency to help us get our car back quickly. Their understanding and diligence to help in a difficult time were beyond appreciated.
Came into the dealership today for just an oil change found out I had three recalls even as busy as they were they were able to complete all three recalls did my oil change and get me out of there in less than two hours very impressed Thank you for such great service
Jay has awesome customer service skills, was very prompt and professional. The customer lounge is very clean and comfortable. My vehicle was serviced promptly and documentation provided. Highly recommended.
One of the best experiences I’ve had with a service department they did their best and getting the job done they were Efficient and giving me the best updates that they had in regards to the repairs on my vehicle I will use them continuously until the end of my car ownership of my current vehicle
Easy drop off service options. Friendly service representatives. Fast service. Nick was great.
Great experience with Justin Blasko. He is extremely knowledgeable and a pleasure to deal with. These guys fixed my truck in one day when other dealers couldn't figure it out. Highly recommended Justin.
Jesse is incredible as always! Thank you for making my sercive experience as smooth as possible yet again. Jesse was punctual and had my rental ready within 5 mins of being there.
Jay was very nice and got in and out in a timely manner. I will definitely return to this dealership for all of my maintenance service.
Service was fast and easy and your rep Nick was terrific he kept me informed the car was returned cleaned and repaired, with very little downtime
I was very pleased with the service at this dealership Dave was very responsive. I have been very pleased with the Schumaker dealership. The service is always been good. I have never been disappointed.
Schumacher in general and Dave in particular provide professional and courteous service to their customer. My experience with them over the past few days was very pleasant. Thank you Dave. Gary Willard
Recently had an issue with the Nav on my 2020 Silverado 3500 and the shop foreman Rob spent the time to ride with me , diagnose, replace a part and solve the issue. Great service!
Worked with Jay today and so pleased with his professional handling of my difficult situation neing stuck with a bad battery. They got me in for repairs within hours and had me out in 40 minutes! My corvette could not be in better hands...thanks to all Dr Z
Excellent. Jay RuteNberg is my car savior’. There is nothing more to say. Jay is why I come to Schumacher. What else is therr to say? Elinor Zwerling
Tom Ford took care of us on our trade in and lease of our new Traverse. Johan explained everything to us during finance process. The best experience we ever had during the purchase/lease of a vehicle. We will forever be a Shumacher customers now
I dealt with Tom Ford a great sale man and everyone was nice and help